How do I return my telemedicine demo?

To return your telemedicine demo:

1. Fill in the 
Repair and Return Form 
2. Insert the printed form in the box to be returned.
3. Send in your stethoscope.

We make every effort to please our customers.  We endeavor to respond to all questions and requests, and provide technical support via conference / video calls. We will provide credit or refunds subject to the Terms and Conditions below:

1. The product must be returned in the original packaging.

2. All contents of the original purchase must be included (product, manuals, accessories, packing materials - boxes and sleeve).

3. The product and packaging must be returned in "AS NEW" condition. This includes the condition of the product, accessories AND packaging itself.

4. Any damage to the product, accessories or packaging, or any missing items, may result in a charge to your credit card.

5. You must pay all return shipping costs.

6. We reserve the right to give you more than 30 days to return a product, but this does not waive any of the above terms and conditions, other than the 30-day limit, and you must obtain additional time in writing from us.

7. We ask that you explain the reason for returning the product, so that we may understand the source of your dissatisfaction and continue to improve our products and service.