Troubleshooting

What can I do to improve the quality of my recordings?

First of all, make sure that the SOURCE switch on your Thinklink is in the middle position. Set the MONITOR switch to the left position so you can monitor the stethoscope sound while recording. If your Thinklin...

The stethoscope sounds "tinny."

There are several reasons why your stethoscope may sound tinny, all related to the bass response of your headphones: 1. Are the headphones connected properly? Is the plug in all the way? If not, the plug may b...

Heart sounds on some patients are difficult to hear.

Heart sounds naturally vary from patient to patient. Obese patients have attenuated heart sounds, as do some older patients. Chest hair and some clothing, such as knitted or thick garments, can reduce the coupl...

My One is producing interference or noise.

Your One stethoscope should provide a low-noise, high-quality signal. However, if the stethoscope used on clothing or not applied correctly to the patient, artifact sound can be produced. To reduce or elminiate...

The sound is distorted or cuts out when listening.

If you're not getting consistently clear sound with Thinklabs One, possible problems and solutions include: - Volume is set too high. Reduce Volume level. - Excessive pressure is being applied when listen...