My Thinklabs One is not turning on or the battery is not charging.

First, try connecting the charger to a different power source to determine whether the power source is the issue.

If you're confident the charger is connected to a functioning power source, it is possible that either the charger, the charger cable, or the stethoscope is faulty. Contact Us for further assistance. It is likely you will need to send the stethoscope to us for repair.

 





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