Thinklabs will no longer service the older ds32a models as of November 15th, 2019.
While we are aware of how attached some of you are to this model, we will continue to carry spare parts on our online store:
1. Soft silicone ear tips can be removed and pushed back onto the ear assembly. These are available in pairs in our online store.
2. Ear assembly. This is the black hard plastic 'screw on' piece onto which the soft silicone ear tip is placed. These also are available in our online store. The positioning of this part on the stethoscope, once screwed on, is crucial to sound quality.
3. Diaphragm, some rings are still available.
4. Refurbished battery case cover-call if needed.