1. Fill in the Repair and Return Form
2. Insert the printed form with the product and accessories in the box to be returned.
3. Send in your stethoscope.
Within the confines of our 30-day telemedicine trial program, we make every effort to respond to questions and requests, and to provide technical support, subject to the Terms and Conditions below:
1. The product must be returned in the original packaging.
2. All contents of the original purchase must be included (including product, manuals, accessories, packing materials - boxes and sleeve).
3. The product and packaging must be returned in "AS-NEW" condition. This includes the condition of the product, accessories AND packaging.
4. Any damage to the product, accessories or packaging, or any missing items, may result in a charge to your credit card.
5. You must pay all return shipping costs.
6. We reserve the right to give you more than 30 days to return a product, but this does not waive any of the above terms and conditions, other than the 30-day limit, and you must obtain additional time in writing from us.
7. We ask that you explain the reason for returning the product, so that we may understand the source of your dissatisfaction and continue to improve our products and service.