Thinklabs offers a 30-day money-back guarantee on every purchase of Thinklabs One. To receive a refund (excluding shipping costs), the stethoscope must be returned in mint condition and all items included in the purchase must be included with the device. Thinklabs reserves the right to charge a $50 fee for any damaged or missing items.
NOTE: Due to the pandemic, Thinklabs is charging a $35 restocking fee for enhanced cleaning on returned items.